Comments on: Sympathy for the Car Customer http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/ Visit www.Ratemyrepairshop.com to rate an auto repair shop Fri, 27 Jun 2008 06:26:30 +0000 http://wordpress.com/ hourly 1 By: workman http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-98 workman Fri, 27 Jun 2008 06:26:30 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-98 poke. maybe to repair is a note worthy thing. Mert poke.

maybe to repair is a note worthy thing.

Mert

]]> By: Footsoreness http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-97 Footsoreness Thu, 19 Jun 2008 02:09:09 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-97 Somehow i missed the point. Probably lost in translation :) Anyway ... nice blog to visit. cheers, Footsoreness. Somehow i missed the point. Probably lost in translation :) Anyway … nice blog to visit.

cheers, Footsoreness.

]]> By: Carriage Works http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-95 Carriage Works Sat, 19 Apr 2008 04:04:56 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-95 Great Points. I'm a technician, and when I'm working on something, I don't need distractions. I prefer to be able to focus my attention 100% on technique -rather then having to split my attention. The office is for the customers. My help is the girls who are great with people, much more enjoyable experience for the customer. -Dwayne Great Points.

I’m a technician, and when I’m working on something, I don’t need distractions. I prefer to be able to focus my attention 100% on technique -rather then having to split my attention.

The office is for the customers. My help is the girls who are great with people, much more enjoyable experience for the customer.

-Dwayne

]]> By: ratemyrepairshop http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-94 ratemyrepairshop Wed, 16 Apr 2008 14:28:49 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-94 Thank you for your comment Mark. I think the same thing happened to me. I started my career as a service advisor actually being happy to go to work but, I soon realized that it is a stressful environment. After 6 years I needed a break. My next post is going to address why the environment is hard to work in. Thank you for your comment Mark. I think the same thing happened to me. I started my career as a service advisor actually being happy to go to work but, I soon realized that it is a stressful environment. After 6 years I needed a break. My next post is going to address why the environment is hard to work in.

]]> By: Mark from car questions http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-93 Mark from car questions Tue, 15 Apr 2008 21:34:24 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-93 When I was a service writer for Pontiac in my first quarter I received an award for the highest customer satisfaction rating in my zone. As time pressed on my eyes got glassy and my customer skills fell until I went back to being a mechanic just 1 year latter. Smiling and being friendly for 12 hours a day 6 days a week for 40K a year is harder than it looks! I enjoyed your post! When I was a service writer for Pontiac in my first quarter I received an award for the highest customer satisfaction rating in my zone. As time pressed on my eyes got glassy and my customer skills fell until I went back to being a mechanic just 1 year latter. Smiling and being friendly for 12 hours a day 6 days a week for 40K a year is harder than it looks! I enjoyed your post!

]]> By: ratemyrepairshop http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-89 ratemyrepairshop Mon, 24 Mar 2008 22:51:56 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-89 Thanks bambino for the comment and extra sites. I should have put in the post that we also have a site for shop ratings <a href="http://ratemyrepairshop.com/rmrs/default.aspx" rel="nofollow">www.RateMyRepairshop.com</a>. It is new and still growing. We tried to make it as easy as possible for users. Thanks bambino for the comment and extra sites. I should have put in the post that we also have a site for shop ratings http://www.RateMyRepairshop.com. It is new and still growing. We tried to make it as easy as possible for users.

]]> By: bambino http://ratemyrepairshop.wordpress.com/2008/03/03/sympathy-for-the-car-customer/#comment-88 bambino Thu, 20 Mar 2008 23:11:42 +0000 http://ratemyrepairshop.wordpress.com/?p=25#comment-88 Repair shops are not only in charge of fixing your car, but also providing impecable customer service. Some shops that I have been to completely forget about the customer service part of thier jobs. You may want to try looking up a new automobile repair shop, try using www.citywaboo.com, www.ask.com, or www.answers.yahoo.com These sites may be able to aid you in your search for a better repair shop. Some of these sites, like CityWaboo provide user recommendations, that way you don't walk into it blindly. Repair shops are not only in charge of fixing your car, but also providing impecable customer service. Some shops that I have been to completely forget about the customer service part of thier jobs. You may want to try looking up a new automobile repair shop, try using http://www.citywaboo.com, http://www.ask.com, or http://www.answers.yahoo.com These sites may be able to aid you in your search for a better repair shop. Some of these sites, like CityWaboo provide user recommendations, that way you don’t walk into it blindly.

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